Heart of Tafiti

Frequently Asked Questions

What parents, dog owners and home cooks ask us most.

Childproofing

Will the adhesive damage my fridge or oven?

No — that is the design constraint we build around. The adhesive holds hard against daily pulls, and comes off clean with slow peeling and a little warmth from a hairdryer. Wipe the surface with alcohol before installing and give it 24 hours to cure before the first tug.

From what age do I need locks, and until when?

Most families install them when the child starts pulling to stand — around 8–10 months — and remove them somewhere past age three, when explanation starts working better than hardware. Every child writes their own schedule; the locks come off without a trace whenever yours is ready.

Do the door knob covers fit every knob?

They fit standard round door knobs. Lever handles need a lever lock instead — we make those too, and each product page states which handle type it covers.

Compostable Bags

What does “home compostable” actually mean?

The bag breaks down in a backyard compost pile, not only in an industrial facility. Our plant-based lines are made for exactly that. If your city collects organics curbside, check its rules — some programs accept certified bags, some insist on loose scraps.

Are compostable bags weaker than plastic?

Thin ones are, which is why ours are not thin. We cut the material extra thick so the bag survives a full sandwich, a wet scoop or an enthusiastic dog, and we would rather you judge that on the first roll than take our word for it.

Orders

Which payment methods do you take?

Visa, Mastercard, American Express, PayPal and Apple Pay.

Can I cancel or change an order?

If it has not shipped, yes — email care@heartoftafiti.pages.dev right away. Once the carrier has it, the returns process takes over.

How fast is delivery?

Standard is 3–7 business days after the 1–2 day packing window; details on the Shipping & Delivery page.